Tag Archives: customers

Airtel, Ola Partner to Offer ‘Integrated Digital Offerings’ to Their Customers

Bharti Airtel and Ola have partnered to integrate Airtel Payments Bank and Ola Money into their respective services. This partnership looks to leverage Ola services on Airtel platfoms, and vice versa, in India. Notably, all Ola devices used by driver partners will now be powered by Airtel 4G, and in return, Airtel’s suite of entertainment will be offered on ‘Ola ... Read More »

Nextdoor Seeks to Bring Neighborhood Businesses and Customers Together

Usefulness Functionality Price Summary Nextdoor now make it easier for businesses to receive feedback and recommendations from their neighbors. Nextdoor is a free, private social network that requires users to register with proof of both their address and identity. The network is built around neighborhoods. You can join as a neighbor and once accepted then you officially become part of ... Read More »

10 Tips to Protect Your Business and Customers on Data Privacy Day

Having information about clients and customers is important, but ensuring that private information remains secure might be just as vital to the health of a small business. That’s according to data professionals and others who are marking this year’s Data Privacy Day on January 28. Many small businesses are not well prepared for the tricks that hackers use to extract ... Read More »

Nextdoor Seeks to Bring Neighborhood Businesses and Customers Together

Usefulness Functionality Price Summary Nextdoor now make it easier for businesses to receive feedback and recommendations from their neighbors. Nextdoor is a free, private social network that requires users to register with proof of both their address and identity. The network is built around neighborhoods. You can join as a neighbor and once accepted then you officially become part of ... Read More »

Here’s What Customers Want Your Mobile App to Do (Infographic)

Dear Small Business Trends, All right already, I get it. 2016 is the year that small businesses must develop mobile apps and going mobile is more important and affordable than ever. So, I’m gonna build a mobile app for my small business because I want to reap the benefits and keep up with my competitors, but before I start, I have ... Read More »

10 Non-Tech Gifts for Your Customers

It is important to send gifts to your customers to show how thankful you are for them this time of year. Anyone can spend hundreds of dollars on lavish gifts. But, how do you show you care when the budget is under $25 and you’re seeking non-tech gifts? Here are ten different options. Non-Tech Gifts A Flock of Chickens. Heifer ... Read More »

10 Non-Tech Gifts for Your Customers

It is important to send gifts to your customers to show how thankful you are for them this time of year. Anyone can spend hundreds of dollars on lavish gifts. But, how do you show you care when the budget is under $25 and you’re seeking non-tech gifts? Here are ten different options. Non-Tech Gifts A Flock of Chickens. Heifer ... Read More »

A Sample Survey: 7 Questions To Ask Customers

Many business owners and managers know Constant Contact for its easy-to-use email marketing software and service. A lot of the newsletters and updates that I receive from other small businesses go out through Constant Contact. (We use Constant Contact for our weekly radio show newsletter, too.) Just this week Constant Contact introduced a new service, an online survey tool. You ... Read More »

New Sephora Chatbot Aids Customers in Finding the Right Beauty Products

Trying a new lipstick or make up on your face is so yesterday! A new chatbot from Sephora Virtual Artist powered by Modiface will let you see every imaginable color combination without ever touching your face. This type of collaboration for product discovery using Artificial Intelligence (AI) is a first for a large retailer. With this new application, Sephora can ... Read More »

Google Gadget Helps Customers Find You In Real Life

Everyone loves useful gadgets and Google has just come out with yet another one. Meet the Google Maps driving directions gadget that makes it easy for customers to get directions to your brick and mortar store. Thanks to Google, the directionally-challenged folk out there (myself included), will no longer have to suffer through directions that are based on the location ... Read More »