One of the essential parts that we need in life to succeed in the career and reach the full potential is learning and continuous development of skills. Any business requires maximum efficiency and productivity from employees, and learning culture in the company encourages the best possible performance. Consequently, to increase customer satisfaction and acquiring new clients at the same time ... Read More »
Customer experience is a powerful weapon that can scale a small business or revive a dead one. There is no denying the fact that businesses strive to achieve customer delight by all means. And open source software can help businesses achieve this objective. In order to achieve a superlative customer experience, we have to understand the following pain-points that a ... Read More »
AptEner Technologies, a Bangalore-based start up is now selling the BluSnap, a helmet cooler that can fit any full face helmet. This cooler is meant to keep motorcycle riders comfortable, especially in hot weather during city traffic crawls. Here’s the first customer video review of the BluSnap. Watch how the helmet cooler fares in humid conditions of Mumbai, where it ... Read More »
For many urban residents, the laundromat is a time consuming errand to run. It can take up to two hours to wash clothing for the week, especially if the individual stays at the laundromat with their clothing. Very few laundromats offer extra features or amenities for the customers while they wait for their laundry. For those that do, they can ... Read More »
One of the most important parts of the services or goods that you provide to your customers is the customer service. Your customers will remember each interaction with your employees, making it necessary to provide them with a positive experience. Here are a few tips to increase your customer service. Discuss Empathy Many customers will call in having complaints with ... Read More »
0“What if you don’t want to use social media for your business?” This is a question that I’m often asked and my answer is the same. “You don’t have to.” There is no right or wrong. There are successful, profitable businesses out there that don’t have a web site or a cell phone or a social media profile. And in ... Read More »
In-Flight Phone Calls May Be The Next Annoying Thing On Planes Disney Is The Undisputed King Of The 2016 Box Office Uber Updated Its Terms To Ban Flirting Between Drivers And Passengers So The US Is Almost $20 Trillion In Debt; Who Do We Owe? Your next airline flight could feature a whole new set of annoyances. U.S. aviation regulators ... Read More »
An ecommerce website is just like a retail store, with some items getting more attention than others. In the store, this is usually achieved through displays that make the product stand out, which is the same concept behind Wix’s Lightboxes: grab the attention of the customer. The drag and drop website design platform recently announced the new feature on its ... Read More »
On May 19, 2001, Apple Inc. officially opened its first two retail stores in Tysons Corner, Virginia, and Glendale, California. The initial public opinion was along the lines of Apple being scoffed at and written off by critics as doomed from the start. But unfortunately for the critics, Apple’s retail operation would go on to become one of the most ... Read More »
Small Business Trends: Give us a little of your background. Matt: I came in 16 years ago and went from being one of three people in the marketing department – with a channel strategy almost exclusively TV. Now we’re a team that includes an in house creative team, a CRM team, a database marketing team, a brand planning team, a ... Read More »
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