HOW THE CLOUD PHONE SYSTEMS COME IN HANDY FOR YOU

Cloud phone systems are in rage today, though not many of us are clear about what they exactly are. A cloud phone system is nothing but a system where data is stored in a secure server and accessed in the internet whenever required. They are a cheaper way of accomplishing the business communications.

The basic difference between a normal phone and a cloud phone is that a cloud phone does not require any answering tape, phone bills, wires for connection etc unlike the normal ones. As a result, the cost of cloud phones for your business needs is relatively lower and it facilitates the functioning of a business. One normally approaches a third party provider for installing these phones in their business. Here are the unique properties of cloud phones that help you to distinguish them from any arbitrary phone services:

• It is interesting to know that the cost involved here is much lesser than that in the traditional landline system. This is because no extra hardware or wiring is required.
• Also, due to the absence of wiring and hardware the complications of the system are reduced. It is easier to operate the system.
• They come with some great features as described below:
• You can achieve efficient message and voicemail management with these phones.
• Calls can be forwarded to the support team, customer service desk or development team. The call-forwardings can be concurrent or sequential and are generally forwarded to computers, mobiles or landlines.
• There are multiple possibilities such as recording one’s own voicemails and reading voicemails online.
• There are also provisions for receiving unlimited business messages to the local numbers from a toll free number.
• One can also get hold of traditional phone sets and integrate them with the cloud phone systems for their office.
• You can even avail the services of a cloud phone system using your cellphone.
• Cloud hosting turns your phone into a unified communication system. Here, with the help of a web-based dashboard, each user can view the details of the others in the system. This is surely an advantage since one can check whether a person is free or busy on another call before transferring a call to him.

How did the cloud phones overcome the drawbacks of the other systems of business communication?

There have been many different ways of business communication prevalent since the mid-90’s. These systems involved large IT overheads such as buying the SIP trunking services in order to connect the phones to the PSTN. Cloud phone systems have been able to alleviate all these overheads. They are also better than a VoIP phone system since in case of the latter, the public internet is used for making calls and hence unreliable connection and poor quality calls are common.

In short, cloud provides the standout features that are expected from high-tech phones within a comparatively lower budget. They are thus widely preferred over others in the business sector and succeed in meeting all the requirements of a business.