Tag Archives: Relationship

‘Exercise: If your partner wanted two tickets to Paris on a special occasion and instead received flowers from the local garage, how might they react?’ Photograph: Alamy Following the government announcement that there is to be a radical overhaul of sex and relationship education (SRE) in schools – largely to take into account new online developments – I thought I ... Read More »

Customer relationship management has always felt like the wrong term to me. You don’t “manage” customers. You don’t “manage” your relationship with a customer. You might nurture it. You might encourage it. You would strive to strengthen it. But manage? No. However, I understand what a company is aiming for when they say it, and the term has stuck for ... Read More »