In the Q1 2021 Social Media and CX Trends Report, Socialbakers provides an analytical look at the growing importance of customer experiences and the data in paid, organic, and influencer marketing that marketers need to know to deliver stellar CX in 2021. Highlights of this report include the effects of social on the pre- and post-purchase customer journey and the ... Read More »
As global smartphone market declined for the second successive quarter in the first quarter of 2018, Samsung remained the leader, shipping 78 million devices and capturing 21.7 percent market share, Counterpoint Research said on Wednesday. Samsung shipments grew 5 percent with the launch of its latest flagship, the Galaxy S9 and S9+. Apple which surprised the analysts with a strong fiscal 2018 second-quarter results, shipped 52.2 million devices, ... Read More »
Skeptics expecting the Facebook success story to end will have to wait. The company reported a 52 percent revenue growth and tripled its quarterly profits in the first three months of 2016. Facebook’s impressive growth coincides with Apple’s drop in sales for the first time in 13 years this quarter. What’s also interesting is that another rival Microsoft hasn’t done ... Read More »
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