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Telcos are ready to pay big bucks to social media analysts. A tweet from Amitabh Bachchan this January addressing his telecom service provider for help had a rival chiming in offering its services. When Vijay Shekhar Sharma, the poster boy of the cashless economy, mentioned the additional data he got from his operator, a competitor jumped in with a better ... Read More »
How social media has become an effective tool for telcos to poach customers and is enticing job-seekers
