Tag Archives: Next

Can Twitter Become the Next Big Customer Service Channel?

Twitter Inc is seeking revenue outside traditional advertising sales by helping companies develop customer service channels on its platform, according to its most senior executive in Latin America, a testing ground for the new strategy. Guilherme Ribenboim said in an interview on Friday that features launched this week give businesses more ways to automate customer service through direct Twitter messages ... Read More »

Google to Build a ‘Primary’ Mobile Index for Search Results in the Next Few Months

Google to Build a ‘Primary’ Mobile Index for Search Results in the Next Few Months HIGHLIGHTS Garry Illyes said that the mobile index should arrive in a few months The new mobile index will be updated more often than desktop It will be considered as the primary index by Google Google is going to create a new mobile index for ... Read More »

Picking Genders for Characters Could Be the Next Big Thing for Emoji

According to the common emoji keyboard, women don’t run. Only men run. See? But that could soon change under a new draft proposal to the Unicode Consortium, the body that develops and maintains software standards for texts and characters. The document outlines a number of changes, including male, female and neutral gender options for many human-looking characters. If adopted, this ... Read More »