Customer experience is a powerful weapon that can scale a small business or revive a dead one. There is no denying the fact that businesses strive to achieve customer delight by all means. And open source software can help businesses achieve this objective. In order to achieve a superlative customer experience, we have to understand the following pain-points that a ... Read More »
Latest technological innovations are the edge that really needs to grow and to boost the revenues ultimately. Using the latest business technology and innovations, small business owners and companies can leverage limited financial resources and capital in smart and most effective ways to get more sales. From resources management to business marketing, there are countless ways, technology can help you ... Read More »
By Andrew Bartels, Vice President and Principal Analyst Forrester published its mid-year global tech market outlook for 2017 and 2018. In constant currencies, we project that global purchases of technology software, hardware, and services by businesses and governments will grow by 3.4% in 2017, and by 4% in 2018. Software and tech consulting services spending will see the strongest growth, with ... Read More »
Image: iStock Wearable tech is still finding its feet in the market. While there are some clear use-cases such as in health and exercise for smartwatches, and in security in the case of cameras, there’s still quite a bit of scepticism when it comes to many of the devices on the market. Despite that lack of clear use-cases, Gartner forecasts ... Read More »
Kangai Mwiti Kangai Mwiti is a digital strategist whose success speaks for itself. The self-taught makeup artist and beauty consultant founded the beauty brand, Bellesa Africa, in 2012. Bellesa Africa was the first YouTube channel in Kenya dedicated solely to makeup and beauty tips, tricks and tutorials for women of colour. It now has a presence in over 100 countries, ... Read More »
BI Intelligence See Also THE PAYMENTS INDUSTRY EXPLAINED: The Trends Creating New Winners And Losers In The Card-Processing Ecosystem Shifting trends and priorities are set to transform the growing mPOS ecosystem THE RETAILER MOBILE WALLETS REPORT: How stores can benefit from developing their own digital payments apps This story was delivered to BI Intelligence “Payments Briefing” subscribers. To learn more ... Read More »
Apple continues to lead the pack in the U.S. as a smartphone make. To iPhone users, that’s probably not a surprise. iPhone users tend to be loyal fans. More than 39 percent of mobile subscribers in the 3 month average ending April used Apple smartphones, comScore reports. That’s more than any other smartphone maker. And popularity is growing. April’s figures ... Read More »
Apple continues to lead the pack in the U.S. as a smartphone make. To iPhone users, that’s probably not a surprise. iPhone users tend to be loyal fans. More than 39 percent of mobile subscribers in the 3 month average ending April used Apple smartphones, comScore reports. That’s more than any other smartphone maker. And popularity is growing. April’s figures ... Read More »
The key to making the most of Etsy lies in apps, add-ons and integrations that offer features and functionality above and beyond the basic Etsy setup. From inventory management to social media marketing and sales tax calculation, you’ll find tools here to help you both manage and grow your Etsy business. Below, you’ll find a hand-picked list of the 50 ... Read More »
Not so long ago, mobile apps were a reserve of large corporations and businesses. However, that ace in the hole for the big guys has changed rapidly over the past two years. Today, smaller companies are serving clients better and seeing much greater returns on investment thanks to mobile apps. Any way you look at it, humans are wired to ... Read More »
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